Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you ll do just that, bringing the Magic of Macy s to life for our customers.

Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best:
find solutions and provide exceptional customer service. ...


So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers:
Apply today!

Job Overview:

The Women's Shoe Expeditor is responsible for retrieving Women's Shoes which are requested via the FSS/ELS system. The Expeditor is to do this in a timely manner in order to deliver the shoes to the sales associate and ultimately, make a great experience for the customer. The Expeditor is also responsible for returning Women's shoes boxes to their proper bin after scanning them back into inventory. The Shoe Expeditor is also responsible performing other duties as necessary.

Essential Functions:

Recover shoe sales floor and scan inventory back into stock

Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement

Ensure the monthly virtual inventory is accomplished so that 100% of the stockroom is scanned and up to date

Check each pair that is delivered to the customer and returned to inventory from the selling floor to ensure a full pair is present

Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app

Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own

Provide an exceptional customer experience by ensuring the customer is always the priority

Pull orders from stock and stage for selling associates

Fulfill shoe orders

Replenish displays and other products as needed

Maintain orderliness and cleanliness of shoe stockroom area

Attend to customer service needs in a friendly and helpful manner when approached

Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

Assist with special projects as assigned

Follows shortage programs and procedures

Maintain department recovery standards; including fitting room go backs to standard, if applicable

Adhere to Asset Protection and inventory control and compliance procedures

Perform these functions in an efficient manner, as directed by the Supervisor

Regular, dependable attendance and punctuality

Perform other duties as necessary



No specific educational accomplishment is required.

Previous selling experience and product knowledge in Women's Shoes preferred, but not required.

Communication Skills:

Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to effectively communicate with customers, peers, and management.

Able to communicate on the telephone with proper etiquette.

Mathematical Skills:

Basic math functions such as addition, subtraction, multiplication, and division.

Able to use a calculator.

Must be able to calculate percentages and ratios.

Must be able to make change using American monetary units.

Reasoning Ability:

Ability to work as part of a team, or independently with minimal supervision.

Physical Demands:

This position involves constant moving, talking, hearing, reaching, standing for at least two consecutive hours, lifting at least 30 lbs. as well as stooping, kneeling, crouching, and climbing ladders.

Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:

Must enjoy meeting and interacting with customers.

Possess strong sense of urgency and a thirst for learning.

Work Hours:

Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.

This job description is not all inclusive. Macy s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Help make life

shine brighter.




Associated topics:
account manager, buyer, clientele, client service, sales leader, sales professional, selling, showroom, solicit, solitation

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